FD CEN ISO/TR 9241-100, X35-122-100 (06/2023)

This document provides an overview of the ISO 9241 software usability standards in the form of summaries of these standards, particularly those parts of the ISO 9241-1XX family of documents. It also provides summaries of ISO 9241-11, ISO 9241-210 and ISO 9241-220, which have specific relevance to the design of software-based interactive systems. This document is aimed at the following types of users: — managers, who are involved in the planning and management of product, system and/or service development projects, and who need to be informed of the approach human operator-centered design and software ergonomics recommendations; — developers, who will apply the recommendations of these documents during the development process (either directly, based on training, or by using tools and style guides that incorporate the recommendations); — roles related to user interface design (including interactive systems designers, information architects, user interface designers, visual designers and content creators), who will apply the recommendations of these documents during the creation and design process (either directly, based on training, or using tools and style guides that incorporate the recommendations); — user experience analysts, who are responsible for identifying user needs and providing information on the context of use of a product, system or service; — evaluators, who are required to ensure that products, systems or services comply with the recommendations contained in these documents; — buyers, who will refer to these documents in contracts when purchasing the product; — designers of user interface development tools and style guides intended for use by user interface designers and developers. Although the documents are applicable to all types of interactive systems, they do not cover the specifics of all usage contexts, such as safety-critical systems and collaborative work.
(Automatic translation from French)