NF ISO 9241-820, X35-122-820 (05/2024)

This document identifies the ergonomic or human-system aspects and recommendations for the development and use of systems that involve immersive environments, augmented reality and virtual reality. This includes: a) environments that make the user feel like they are physically present in a virtually created world; b) environments where the user is represented virtually and can interact in a real-world environment; (c) environments that involve artificial reality, augmented reality, virtual reality, mixed reality and similar simulated realities; (d) computer-generated environments in which the user interacts with simulated objects in a manner similar to how the user would interact with the real-world equivalents of those objects. This document is not an exploration of the philosophical, ethical, or political issues surrounding the use of immersive environments. This paper limits its treatment of technologies used to create immersive environments to focus on their interactions with users, and does not study other aspects of these technologies. The audience for this document is decision-makers, designers, and engineers who could benefit from considering human-system issues in immersive environments. Futurists, researchers, technology developers, regulators and legislators may also find this document useful.
(Automatic translation from French)