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UNE-ISO 10002:2018
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
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| Publisher | Asociacion Espanola de Normalizacion y Certificacion (AENOR) |
| Publication Date | 10/10/2018 |
| Page Count | 40 |
| EAN | --- |
| ISBN | --- |
| Weight (in grams) | --- |
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06/05/2015
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10/10/2018
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10/09/2004
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06/05/2015
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