Quality management — Guidance for documented information
€69.00
Quality management systems — Managing an organization for quality results — Guidance for realizing financial and economic benefits
€76.00
Quality management — Guidelines for competence management and people development
€61.00
Quality management. Guidance for people engagement
Quality management systems — Guidelines for the application of ISO 9001 in local government
€132.00
Quality management -- Customer satisfaction -- Guidelines for codes of conduct for organizations
€77.00
Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring
€96.00
Quality management systems — Guidelines for quality plans
€88.00
Quality management. Guidelines for configuration management
€64.00
Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)
€124.00
Guidelines for auditing management systems (ISO 19011:2018)
€115.00
Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations
€98.00
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
€86.00
Quality management -- Guidelines for quality management in projects
Quality management systems -- Guidelines for the application of ISO 9001:2015
€116.00