Quality requirements for composite processes
€157.10
Dependability management Application guide. Maintainability and maintenance
€421.00
Service excellence - Principles and model
€91.33
Service excellence - The voice of the customer (VoC) including customer insights
€80.00
BS EN IEC 61025. Fault tree analysis (FTA)
€44.00
Industrial data quality - Guide for ISO 8000 series
€105.00
Cause and effect matrix - Tableau des causes et effets
€88.33
BS EN 61025. Fault tree analysis (FTA)
Process and competence framework for service excellence in branch banking
€0.00
Reliability block diagrams
IEC 61078:2016 Reliability block diagrams
€499.00
Service excellence - Creating outstanding customer experiences through service excellence
€78.50
€89.00
Service excellence. Creating outstanding customer experiences through service excellence
€329.00
€142.00
